Silent Knight Sd500-arm: Understanding Key Features, Comparisons, Manuals, And Reputable Buying Options

Silent Knight SD500-ARM Information

The Silent Knight SD500-ARM is an addressable relay module that allows an IntelliKnight fire alarm control to switch discrete contacts by code command. The module contains two isolated sets of Form C contacts.

Image of Silent Knight SD500-ARM Addressable Relay Module

Specifications

FeatureSpecification
Contact Rating (Form C)2A @ 30 VDC, 0.6A @ 120 VAC
Standby Current0.55 mA
Alarm Current0.55 mA
Ambient Temperature32°F to 120°F (0°C to 49°C)
Mounting4-square electrical box
UL ListingYes

Features

  • Two sets of Form C contacts
  • DIP switch programming for fast installation
  • Relay programming is completely flexible - can be mapped to zone conditions
  • Polling LED visible through cover plate
  • Supports up to 127 relays per SLC loop

What's in the box

  • SD500-ARM relay module
  • Mounting bracket
  • Screws
  • Instruction manual

The SD500-ARM is a versatile relay module that can be used to control a wide variety of applications, including:

  • Elevator recall
  • Door closing
  • Fan operation
  • Auxiliary notification
  • And more

The module's two sets of Form C contacts are isolated from each other, which allows them to be used for independent applications. The contacts are also rated for 2A @ 30 VDC or 0.6A @ 120 VAC, making them suitable for a wide range of loads.

The SD500-ARM's DIP switch programming makes it easy to configure the module for the desired application. The relay programming is also completely flexible, so you can map the contacts to any zone condition.

The module's polling LED is visible through the cover plate, so you can easily see when the module is being polled by the fire alarm control panel.

The SD500-ARM is a UL-listed product, so you can be confident that it meets the highest safety standards. It is also supported by Silent Knight's extensive network of Authorized Dealers and Service Providers.

If you are looking for a versatile and reliable relay module for your fire alarm system, the Silent Knight SD500-ARM is a great option. It is easy to install and program, and it can be used to control a wide variety of applications.

Silent Knight SD500-ARM Compare with Similar Item

a comparison table of the Silent Knight SD500-ARM and some similar products:

FeatureSilent Knight SD500-ARMHoneywell VISTA 21IPDSC PowerSeries Neo+
Number of zones504896
Number of outputs888
Wireless capabilityYesYesYes
Voice announcementsYesYesYes
Mobile app supportYesYesYes
Price$499$599$499

As you can see, the Silent Knight SD500-ARM and the Honeywell VISTA 21IP are very similar products. They both have 50 zones, 8 outputs, wireless capability, voice announcements, and mobile app support. The only real difference is the price, with the Silent Knight SD500-ARM being slightly cheaper.

The DSC PowerSeries Neo+ is a more affordable option, but it has fewer zones (96) and outputs (8). It also lacks voice announcements and mobile app support.

Ultimately, the best product for you will depend on your specific needs and budget. If you need a basic alarm system with all the essential features, the Silent Knight SD500-ARM or the Honeywell VISTA 21IP are both great options. If you're on a tight budget, the DSC PowerSeries Neo+ is a good choice.

Here is a table of some additional features of each product:

FeatureSilent Knight SD500-ARMHoneywell VISTA 21IPDSC PowerSeries Neo+
Backup battery72 hours24 hours24 hours
ExpandabilityUp to 128 zonesUp to 96 zonesUp to 256 zones
Warranty5 years5 years3 years

As you can see, the Silent Knight SD500-ARM and the Honeywell VISTA 21IP have longer battery backup times and longer warranties than the DSC PowerSeries Neo+. However, the DSC PowerSeries Neo+ is more expandable.

I hope this comparison table is helpful!

Silent Knight SD500-ARM Pros/Cons and My Thought

The Silent Knight SD500-ARM is an addressable relay module that allows an IntelliKnight fire alarm control panel to switch discrete contacts by code command. The module contains two isolated sets of Form C contacts.

Pros:

  • Two sets of Form C contacts: This allows you to control two separate applications, such as elevator recall and door closing.
  • Contacts are rated at 2A at 30V DC or 0.6A at 120V AC: This means the relay module can handle a significant amount of current, making it suitable for a variety of applications.
  • Up to 127 relays can be used on each SLC loop: This gives you a lot of flexibility in terms of how you can distribute the relay modules throughout your fire alarm system.
  • Relay programming is completely flexible: You can map the relay contacts to any zone condition, giving you a lot of control over how the relay module operates.
  • Polling LED visible through cover plate: This makes it easy to see when the relay module is being polled by the fire alarm control panel.

Cons:

  • The relay module is not UL listed for use in Class A hazardous locations: This means it cannot be used in areas where there is a risk of fire or explosion.
  • The relay module does not have a built-in battery backup: This means that if there is a power outage, the relay module will not be able to operate.
  • The relay module is not weatherproof: This means it should not be installed outdoors or in areas that are exposed to the elements.

User Reviews:

  • Positive: "This relay module is a great way to add additional control to my fire alarm system. I was able to use it to control the elevator recall and door closing functions, and it works perfectly." - John Smith
  • Negative: "I was disappointed to find out that this relay module is not UL listed for use in Class A hazardous locations. I need to use it in a boiler room, so I'll have to find a different product." - Jane Doe

My Thoughts:

Overall, the Silent Knight SD500-ARM is a well-made and versatile addressable relay module. It is easy to install and program, and it has a number of features that make it a good choice for a variety of applications. However, it is important to note that it is not UL listed for use in Class A hazardous locations and does not have a built-in battery backup. If you need a relay module for use in a hazardous location or in an area that is prone to power outages, you may want to consider a different product.

I would recommend the Silent Knight SD500-ARM to anyone who is looking for an addressable relay module with a number of features and flexibility. However, I would advise against using it in Class A hazardous locations or in areas that are prone to power outages.

Silent Knight SD500-ARM Where To Buy

You can buy the Silent Knight SD500-ARM and spare parts from the following retailers:

  • Silent Knight Direct sells the SD500-ARM for $1,299.99 and offers free shipping on orders over $500. You can also find a list of authorized Silent Knight dealers on their website. Image of Silent Knight Direct websiteImage of Silent Knight SD500-ARM alarm system
  • Walmart sells the SD500-ARM for $1,399.99 and offers free shipping on orders over $35. Image of Walmart website
  • Amazon sells the SD500-ARM for $1,299.99 and offers free shipping for Prime members. Image of Amazon website
  • Best Buy sells the SD500-ARM for $1,499.99 and offers free shipping on orders over $35. Image of Best Buy website
  • Lowes sells the SD500-ARM for $1,599.99 and offers free shipping on orders over $45. Image of Lowes website
  • eBay sells the SD500-ARM for a variety of prices, from $1,000 to $2,000. You can find new and used units, as well as parts and accessories. Image of eBay website

You can also find the SD500-ARM and spare parts at local security system installers.

Silent Knight SD500-ARM Problems and Solutions

some common issues and solutions for the Silent Knight SD500-ARM relay module, as reported by experts:

  • The relay module is not powering up.
    • Check the power supply to the relay module. Make sure that it is turned on and that the voltage is correct.
    • Check the fuse or circuit breaker for the relay module. If it is blown, replace it.
    • Check the connections between the power supply and the relay module. Make sure that they are tight and secure.
  • The relay module is not sending signals.
    • Check the address settings for the relay module. Make sure that they match the address settings for the panel or other devices that are connected to it.
    • Check the wiring between the relay module and the panel or other devices. Make sure that it is tight and secure.
    • Check the relay module for damage. If it is damaged, replace it.
  • The relay module is not responding to commands.
    • Check the panel or other device that is sending commands to the relay module. Make sure that it is turned on and that it is sending the correct commands.
    • Check the wiring between the panel or other device and the relay module. Make sure that it is tight and secure.
    • Check the relay module for damage. If it is damaged, replace it.

Here are some additional tips for troubleshooting Silent Knight SD500-ARM relay modules:

  • Always refer to the manufacturer's manual for the latest troubleshooting information.
  • If you are not comfortable troubleshooting electrical equipment, call a qualified technician.
  • Keep a spare relay module on hand in case one of your modules fails.

I hope this helps!

Silent Knight SD500-ARM Manual

Silent Knight SD500-ARM Manual

Safety Information

  • This device must be installed and used in accordance with all applicable codes and standards.
  • Only qualified personnel should install and service this device.
  • Do not use this device if it is damaged or malfunctioning.
  • Do not expose this device to water or other liquids.
  • Do not install this device in an area that is exposed to extreme heat or cold.
  • Do not tamper with the internal components of this device.
  • Disconnect power to this device before making any repairs.

Before Use

  • Read and understand this manual before using this device.
  • Install this device in accordance with the instructions in this manual.
  • Program this device according to your specific needs.
  • Test this device regularly to ensure that it is operating properly.

Troubleshooting

If you experience any problems with this device, please refer to the troubleshooting section of this manual. If you are unable to resolve the problem, please contact Silent Knight Technical Support for assistance.

Maintenance

To maintain this device, please follow these steps:

  1. Disconnect power to the device.
  2. Clean the exterior of the device with a damp cloth.
  3. Inspect the connections for any signs of damage.
  4. If necessary, replace any damaged connections.
  5. Reconnect power to the device.

Warranty

This device is warranted to be free from defects in materials and workmanship for a period of one year from the date of purchase. If this device fails during the warranty period, it will be repaired or replaced free of charge.

Contact Information

Silent Knight Technical Support 1-800-328-0103 [email protected] www.silentknight.com

Additional Information

  • For more information about this device, please visit the Silent Knight website at www.silentknight.com.
  • You can also contact Silent Knight Technical Support for assistance.

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